1. Introduction
Welcome to Zentfunharbr. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit zentfunharbr.guru and use our booking concierge services.
2. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: First name, last name.
- Contact Data: Email address, telephone numbers, mailing address.
- Transaction Data: Details about hotel booking requests, special requirements, travel dates, and preferences.
- Technical Data: IP address, browser type and version, time zone setting, operating system, and browsing behavior.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data to:
- Process your hotel booking requests with our partners in Poland.
- Communicate with you regarding your travel plans and updates.
- Improve our website, services, and customer experiences through analytics.
- Comply with legal or regulatory obligations.
4. Data Sharing and Third Parties
To fulfill your booking requests, we must share your Identity, Contact, and Transaction Data with the specific hotels you choose (e.g., InterContinental Warsaw, Hilton Gdansk, etc.). We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not sell or rent your data to external marketers.
5. Data Security
We have put in place robust security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your data is strictly limited to employees, contractors, and hotel partners who have a critical business need to know. Data is transmitted securely using standard encryption protocols.
6. Your Legal Rights
Under data protection laws (such as GDPR), you hold several rights in relation to your personal data. These include the right to request access, correction, erasure, or restriction of processing of your data. You may also object to processing or request data portability. To exercise these rights, please contact us at [email protected].
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. For booking transactions, basic information may be kept for up to six years for tax and legal compliance.
8. International Data Transfers
We share your personal data with hotel partners located in Poland. Ensure that whenever we transfer your personal data outside of your resident country, we enforce a similar degree of protection by ensuring that at least one legal safeguard is implemented, such as specific contracts approved for use in the European Union.
9. Your Choices and Opting Out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us directly. Unsubscribing from marketing messages will not apply to personal data provided to us as a result of a booking request or other transactional services.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to our dedicated Data Protection Officer at [email protected] or by writing to our Poland Office at ul. Złota 44, 00-120 Warsaw, Poland.